Terms of Service
These Terms of Service ("Terms") govern your use of Coffee Map (the "Service"), operated by [Company legal name], a California limited liability company ("we", "us"). By using the Service or placing an order, you agree to these Terms and our Privacy Policy.
1. What we are
We are a technology platform that helps you find independent coffee shops and place orders with them. We are not a café. Each shop listed is an independent business, solely responsible for its food and drinks, including quality, safety, ingredients, preparation, prices, hours and fulfilling your order.
2. Listings may be inaccurate
Shop information (hours, menus, prices, photos, wait times and other details) comes from the shops and from public sources and may be incomplete, inaccurate or out of date. Listings marked "unverified" have not been confirmed by the shop. Please check with the shop before relying on any information. We make no guarantee about any listing.
3. Allergens and dietary information
Dietary and allergen tags are provided by the shop. We do not prepare food or verify ingredients and make no allergy, dietary or nutrition claims. If you have an allergy or dietary need, confirm it directly with the shop before ordering or eating.
4. Orders and payment
Orders are paid in full when placed. Payments are processed by the shop's own payment processor (for example, Square) on the shop's behalf; the shop is the seller. Prices and taxes are set by the shop. We do not add fees to your order. Tips you choose go to the shop for its staff.
You may cancel for a full refund until the shop starts making your order. If a shop rejects or doesn't accept your order in time, it is refunded in full. Other refunds and disputes are handled under the shop's own policy; our role is limited to passing your request to the shop and providing the tools to process refunds. Refunds may take several business days to appear.
We do not allow ordering of alcoholic beverages through the Service.
5. Your account
You may browse without an account. To order you may use a guest session on your device or sign in with your email. You are responsible for activity on your account and for providing accurate information. You must be at least 13 years old to use the Service, and at least 18 or have a parent or guardian's permission to make purchases.
6. Rewards and credits
Any rewards points have no cash value, cannot be transferred or sold, and the program may change or end. Any stored-value credits (such as coffee gifts sent to friends) do not expire and are handled as required by California law.
7. Reviews, photos and messages
You keep ownership of content you post, and you give us a non-exclusive, royalty-free, worldwide license to host, display and share it in connection with the Service. Don't post anything unlawful, false, harassing or that infringes others' rights. We may remove content that breaks these rules.
8. Messages and notifications
We send order updates about orders you place. Promotional notifications, emails or texts are sent only if you opt in, and you can opt out at any time in your account or device settings.
9. Acceptable use
Don't misuse the Service: no scraping or copying the directory, no interfering with its operation, no fraudulent orders or chargebacks, and no impersonating a shop or another person.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT PROMISE THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, AND WE ARE NOT RESPONSIBLE FOR THE ACTS, PRODUCTS OR OMISSIONS OF ANY SHOP.
11. Limitation of liability
TO THE FULLEST EXTENT ALLOWED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, AND OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE LESSER OF (A) THE FEES WE RECEIVED FOR THE ORDER IN QUESTION OR (B) $100. [Amount for attorney to confirm.]
12. Indemnification
You agree to defend and indemnify us against claims and costs arising from your misuse of the Service or your violation of these Terms.
13. Disputes
[For attorney review: individual binding arbitration under the rules of a named provider, class action waiver, small-claims exception and a 30-day opt-out, governed by California law.] Before filing any claim, you agree to contact us at sdcafemaps@gmail.com so we can try to resolve it informally.
14. Changes
We may update these Terms. If changes are material, we'll notify you in the app or by email, and we'll record your agreement to the new version.
15. Contact
[Company legal name], a California limited liability company, [mailing address]. Email: sdcafemaps@gmail.com.